After a judge ruled that Apple intentionally sold faulty MacBook Pro computers, the company is facing a new class-action lawsuit.
The issues began in 2016, when Apple introduced the Touch Bar generation of MacBook Pro, along with a catastrophic internal design decision. A very thin and flimsy ribbon cable was used to link the monitor to its foundation, which was also wrapped around a hinge. This cable was pulled close once the MacBook Pro was completely opened, and it eventually became broken and failed.
The design flaw was discovered by iFixit, and it was called “flexgate” as a result. The damage will appear as a “stage light” effect at the bottom of the frame, with the backlight showing in bands for owners. The backlight will finally fail completely. Apple didn’t even mention it at the time, opting instead to quietly fix the issue in 2019. As a result, several MacBook Pro fixes cost about $600 for what was simply a $6 ribbon cable issue.
According to 9To5Mac, Apple’s bad treatment of the problem resulted in a lawsuit, which inevitably developed into a class-action lawsuit. After reviewing the application, U.S. District Judge Edward Davila found that Apple intentionally sold faulty laptops. According to Law360, Davila mentioned, “The court finds that the allegations of pre-release testing, when combined with the allegations of significant customer complaints, are sufficient to establish that Apple had exclusive knowledge of the alleged defect.”
The proposed class action was trimmed by the judge, who excluded arguments that Apple concealed the flaw, but he allowed the inclusion of Apple removing Official Apple Support Group posts complaining about the problem because it serves as further proof that Apple was aware of the problem.